Financial Hardship

If you are experiencing financial hardship, please contact us immediately on 03 9468 8200 to discuss your situation and to arrange a comfortable payment plan. We will require supporting documents to access it. A Hardship Application needs to be filled out and send to us.

Cause of HardshipExamplesRequired documents
Involuntary change of employmentLoss of employment/ loss of secondary income/ forced change of employmentEmployer termination notice OR verbal verification of termination by referee OR Proof of New Start Centrelink Payment
Bank statements from today back 90 days
MedicalBirth of child resulting in loss of income/ injury/ psychological illness/ serious illness/Medical Certification
Bank statements from today back 90 days
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  • No early termination fees
  • No upfront credit checks
  • Loan repayments are per customers request
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Head Office

Level 1, Suite 1 39 Plenty Road,
Bundoora, Victoria - 3083
Australia.

Business Hours

Mon-Fri: 9:00am - 5:00pm AEST
Sat: 9:30am - 12:30pm AEST
Sunday: Closed